Building a culture of trust in the workplace is a not-so-obvious key to the success of your practice. When you build this trust with your patients and employees, you improve both your bottom line and your competitive advantage. The global pandemic brought the need for trust to a new level. As quoted by Jim Burke, former chairman and CEO of Johnson & Johnson, “You can’t have success without trust… especially in business.”
No one person is responsible for a company’s success — it’s a team effort. Coworkers and superiors rely on each other in the workplace.
Reliance in the workplace cannot begin or exist without trust. Coworkers will work harder and go above and beyond for a team they trust. Below are a few suggestions for building trust with your peers, subordinates and
superiors in the workplace.
Give Praise When It’s Due
Give genuine praise to others and credit where credit is due and you will be seen as gracious. Hand out the praise promptly. Don’t wait to praise someone when no one else can hear it or is around. A good example of when to give praise or thank a coworker is during a team meeting when everyone is present. Let them know you appreciate them.
Avoid Office Gossip
The truth is office gossip can be toxic. When you gossip with a group of coworkers, they are going to wonder if you are talking about them the same way when they are not around. This does nothing but build a trusting relationship. When you get frustrated with someone at work, vent to someone outside the workplace. If you find you have an issue with a coworker, go to them in private and try to settle the issue before taking it to your superior.
Share Information
In order to gain the trust of your coworkers, be a team player. Taking the opportunity to share your knowledge with others so the whole practice can benefit will help establish your credibility as a team player. Make sure you have the right intentions of bolstering your coworkers’ professional development and success and are not sharing to get something in return. This is a great way to build trust.
Trust Others
If you view others as trustworthy, chances are they will trust you as well. If you are a manager, train your subordinates to perform their duties and trust in them to execute them. Micromanaging can undermine trust.
Set regular check-in times once a week or month to check on their progression without looking over their shoulders.
Invest in Development
If you are a manager, a part of your duties is to help others gain new skills and sharpen skills they already possess. Part of the process includes providing a combination of praise and constructive criticism regularly. Performance reviews are another good way to build trust. Workers trust supervisors who make them feel valued. Ask your employees what you can do to support them to boost their level of engagement. This is the way to solidify a good working relationship.
Be Consistent
No one on your team should have to wonder if you are going to deliver with consistency. You have to produce excellent work on a day-to-day basis. You should be able to be trusted to do your job well to the best of your ability and deliver results on time. Your mood should be consistent as well. Be counted on to present a calm, cool, collected mind or others will not trust in you.
Pay Attention to Non-verbal Communication
Your body language is an important ingredient in building trust with your coworkers. Nod and make eye contact to show your interest to build trust. Be welcoming so that others are not afraid to approach you. Being open with your coworkers will encourage them to share both ideas and feedback with you.
Welcome New Employees Graciously
Managers play a crucial part in the onboarding process, which can boost holding on to employees. It is very important to make new hires feel welcome. Things like taking them for coffee or lunch can build a rapport with them from the beginning. Actions such as this can build trust right from the start.
In order to boost your value, be someone others can go to for advice. In this way, you will become a valuable employee. You can be very useful to others by building trust in the workplace. Work at becoming a good communicator for the success of your workplace. Trust is going to become more critical for businesses in the future, especially in our increasingly distrustful world.
Your staff is the most valuable asset to your practice. Staffing your dental practice is a crucial challenge. Hiring the proper employee will maximize your production and profitability. Strategic Practice Solutions Dental Staffing/Recruiting Portal can assist you to identify and locate the top talent for your dental practice on a permanent or temporary basis. Click on the link above to check out their dental staffing/recruiting portal for more information today!
